Privacy Policy
RaySnail ("we," "us," or "our") provides an AI-powered skincare analysis platform. This Privacy Policy explains what information we collect through this website and our web application, and how we use it.
Information We Collect
We collect information you provide directly to us:
- Contact and partnership forms on this site (name, email address, and any message you send us), submitted via our form provider, Formspree.
- Account information when you sign up for the RaySnail app, such as your email address.
- Skin images and analysis data you upload to the RaySnail app for AI-powered skin analysis, along with the recommendations generated from that analysis.
How We Use Your Information
We use the information we collect to operate and improve RaySnail, respond to your inquiries, provide personalized skincare recommendations, and communicate with you about your account or our services. We do not sell your personal information to third parties.
Skin Images
Photos you submit for skin analysis are used to generate your personalized results and are handled with particular care given their sensitive nature. If you have questions about how a specific image was processed or want it deleted, contact us using the details below.
Data Sharing
We may share information with service providers who help us operate our website and app (for example, our form and hosting providers), and where required by law. We do not share your skin images or analysis results with third parties for their own marketing purposes.
Your Choices
You can request access to, correction of, or deletion of your personal information at any time by contacting us. You may also opt out of non-essential communications from us.
Cookies and Analytics
This website does not currently use analytics or advertising cookies. If that changes, we will update this policy accordingly.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please reach out via our Contact Us form.
